Privacy Policy

Last Updated: February 27, 2026

The McClain Collective ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number
• Referral Information: Name, email address, and phone number of individuals you refer to us, along with details about their real estate needs
• Communication Records: Records of your communications with us, including text messages, emails, and phone calls
• Website Usage Data: IP address, browser type, pages visited, and time spent on our website

2. How We Use Your Information

We use the information we collect to:

• Follow up on referrals and provide real estate services
• Communicate with you about your referrals and our services
• Send you text messages (SMS) and other communications related to your referral or our services
• Respond to your inquiries and requests
• Improve our website and services
• Comply with legal obligations

3. Text Messaging (SMS) Disclosure

By providing your phone number and consenting on our referral form, you agree to receive text messages (SMS) from The McClain Collective. These messages may include:

• Follow-up communications regarding your referral
• Updates on the status of referred clients
• Service-related notifications
• Informational messages about our real estate services

Message Frequency: Message frequency varies based on your interactions with us and the status of referrals.

Message and Data Rates: Message and data rates may apply. Please contact your wireless carrier for details about your messaging plan.

Opt-Out: You may opt out of receiving text messages at any time by replying STOP to any text message you receive from us. After opting out, you will receive a one-time confirmation message. You may also contact us at the information below to opt out.

Help: For help with text messaging, reply HELP to any text message or contact us at the information provided below.

Supported Carriers: Major US carriers are supported. Carriers are not liable for delayed or undelivered messages.

No Mobile Information Sharing: We do not sell, rent, loan, trade, lease, or otherwise transfer for profit any phone numbers or personal information collected through our SMS program to any third party.

4. How We Share Your Information

We may share your personal information in the following situations:

• Service Providers: With third-party service providers who assist us in operating our business (e.g., CRM platforms, email services, text messaging platforms)
• Legal Compliance: When required by law, regulation, or legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you have given us permission to share your information

We do not sell your personal information to third parties.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Opt-Out: Opt out of receiving marketing communications, including text messages

8. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion of your personal information, and the right to opt out of the sale of personal information. We do not sell personal information.

To exercise your California privacy rights, please contact us using the information below.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us so we can promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised "Last Updated" date. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us: