Information we collect
We may collect information you provide directly, including your name, email address, mobile phone number, property information, preferred markets, timeline, and the content of your inquiry. We may also collect technical information such as your IP address, browser type, device information, referring page, pages visited, and campaign attribution data.
How we use information
We use information to respond to inquiries, arrange strategy calls and property tours, provide real estate services, manage requested transactions, improve our website, maintain security, meet legal obligations, and send communications you have chosen to receive.
SMS and mobile messaging
Our forms offer separate, optional choices for marketing text messages and non-marketing service text messages. You may submit a form without checking either SMS consent box. Consent to text messaging is not a condition of purchasing any property or service.
Marketing texts may include property updates, market insights, and promotional offers. Non-marketing texts may include responses to your inquiry, requested tour information, appointment reminders, and transaction updates. Message frequency varies. Message and data rates may apply. Reply STOP to opt out and HELP for help.
Mobile information privacy: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
When information may be shared
We may share information with service providers that help operate our website, customer relationship systems, communications, analytics, security, and transaction support. These providers may use information only to perform services for us and are expected to protect it. We may also disclose information when required by law, to protect rights and safety, or in connection with a business transfer.
We do not sell mobile phone numbers or text messaging opt-in data. We do not share mobile phone numbers or text messaging consent with third parties or affiliates for their own marketing or promotional purposes.
Cookies and analytics
We may use cookies and similar technologies to keep the site working, understand traffic, remember preferences, and measure marketing performance. You can manage cookies through your browser settings, although some site features may not function as intended.
Data retention and security
We retain information only as long as reasonably necessary for the purposes described in this policy, including legal, accounting, and operational requirements. We use reasonable administrative, technical, and organizational safeguards, but no internet transmission or storage system is completely secure.
Your choices
You may request access to, correction of, or deletion of personal information, subject to applicable law. You may unsubscribe from marketing email through the link in an email. For text messages, reply STOP to opt out. After an SMS opt-out, you may receive one confirmation message.
Children’s privacy
Our services are intended for adults. We do not knowingly collect personal information from children under 13.
Changes to this policy
We may update this policy from time to time. The effective date above will identify the latest version.
Contact us
For questions or privacy requests, email info@mcclaincollective.com, call (904) 395-2520, or use the contact form on our website and state that your request concerns privacy.
McClain Collective is operated by KEIFER MCCLAIN LLC. Our business mailing address is 401 Gerona Road, Saint Augustine, FL 32086.